Terms of Service
Effective Date: 12/13/2023
Welcome to PetalsPalace! These Terms of Service govern your use of our website, petalspalace.com, and the services provided by PetalsPalace. By accessing or using our website and services, you agree to comply with and be bound by these terms. Please read these terms carefully before using our website or services.
1. Acceptance of Terms:
By accessing or using our website, you agree to these Terms of Service and any additional terms and conditions referenced herein. If you do not agree to these terms, please do not use our website or services.
2. User Accounts:
a. Account Creation: To make a purchase or access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information.
b. Account Accuracy: You agree to provide accurate and complete information during the account creation process and to update such information to keep it current.
3. Order and Payment:
a. Product Information: We strive to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions.
b. Payment: You agree to pay the full amount for any purchases made on our website. Payments are processed through secure third-party payment processors.
4. Shipping and Returns:
a. Shipping: We offer global shipping. Shipping times and fees may vary based on your location and the selected shipping method.
b. Returns: Please refer to our Returns and Refunds Policy for information about our return process.
5. User Conduct:
a. Prohibited Activities: You agree not to engage in any prohibited activities, including but not limited to unauthorized access to our systems, interference with the website's functionality, and violation of any applicable laws.
b. Content Submission: If you submit any content to our website, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute such content.
6. Privacy:
Your use of our website and services is also governed by our Privacy Policy. Please review the Privacy Policy to understand our practices regarding the collection and use of your personal information.
7. Termination:
We reserve the right to terminate or suspend your account and access to our website for any reason, including violation of these Terms of Service.
8. Changes to Terms:
We may update these Terms of Service from time to time. The effective date at the top of the page indicates the latest revision. Your continued use of our website and services after any changes signifies your acceptance of the revised terms.
9. Contact Us:
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: legal@petalspalace.com
Phone: +254757227997
Thank you for choosing PetalsPalace. We hope you enjoy your experience with us!
